FleetSide Ford is looking for Parts Sales Specialist/Service Writer to join our team. Entry level and career building opportunity. Here's the opportunity to put your customer focus and people skills to work while having an opportunity to grow your career at the same time. We are seeking a high-energy individual who brings the desire to learn and to grow into a long-term successful career path in the automotive & truck industry.  Previous experience and knowledge are welcomed but not required, but there's a lot we can train with the right individual who is willing to work hard and who is committed to integrity, excellence, financial responsibility and teamwork.

As a Parts Specialist/Service Advisor your goal is to provide the highest level of customer service. You will interact with Assistant Service Manager, service technicians, customers, and other team members on a daily basis. Our goal is to create a service experience to make lifelong customers.

Primary Responsibilities: 

• Sells products and/or services to meet customer needs

• Records sales and/or counter transactions

• Supplies Service Technicians with parts as required

• Verifies receipting-in of shipments and assists with placing parts orders in their proper inventory locations

• Ordering and monitoring parts inventory to ensure product is in stock

• Participates in all job-related training and development

Secondary Responsibilities:

• Serve as the secondary point of contact for service repair matters 

• Continuously keep the customer updated on the repairs needs and completions times.

• Provide an estimate of time needed for repairs

• Perform duties requires by the Assist Service Manager. 

• Payment for counter transactions

• Scheduling Service appointments in person and over the phone

Qualifications:

• A team player focused on providing excellent customer service

• Self-motivated

• Must have computer proficiency.

• Excellent organizational time management and communications skills 

• Ability to multi-task in a fast-paced work environment

• Possess a valid in-state driver's license 

Benefits:

• Medical, Dental and Vision Plans

• Paid Holidays & Vacation

• Paid Time Off

• Short- and Long-Term Disability

• 401K Retirement Plan

• Vehicle Purchase Discounts

• Ongoing Paid Training and career path

Our Story:

Established in 2017, FleetSide Ford is a fast-growing company. We are committed to providing the highest level of service to all of our customers. We are recognized nationally as a Ford Commercial Vehicle Center selling the full product line that is offered. 

Responsibilities:

As a Sales Associate you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create a buying experience to make lifelong customers. You will assist customers in selecting the vehicle that fits their needs. You will be trained on the specific Ford products we offer and their benefits to demonstrate to the customer.

·       Present vehicle models, options, features, purchase and finance options.

·       Strong interpersonal and communications, in-person and over the phone

·       Facilitate customer test drives.

·       Track customers using store specific management system/s.

·       Keep abreast of new products, features and accessories. Attend product and training courses.

·       Build and maintain current sales pricing and manufacturer promotions.

·       Prepare vehicles for customer pickup.

·       Maintain appearance and cleanliness of store showroom and vehicle lot.

·       Assist in cleaning and washing vehicles

·       Persuasive and able to overcome customer objections during the sales process

Qualifications:

·       A team player focused on providing excellent customer service

·       Self-motivated with the ability to set and achieve targeted goals

·       Experience in automotive, is a plus. Will train the right person

·       Excellent interpersonal communication skills

·       Excellent organizational and time management skills

·       Ability to multi-task in a fast-paced work environment

·       Working knowledge of computers. Email, Microsoft Word & Excel

·       Possess a valid in-state driver's license

Benefits:

·       Medical, Dental and Vision Plans

·       Paid Holidays & Vacation

·       Short- and Long-Term Disability

·       Retirement Plan

·       Vehicle Purchase Discounts

·       Ongoing Paid Training

Our Story:

Established in 2017, FleetSide Ford is a fast-growing company. We are committed to providing the highest level of service to all of our customers. We are recognized nationally as a Ford Commercial Vehicle Center selling the full product line that is offered.

Responsibilities:

As a Service Technician your goal is to provide the highest level of customer service. You will interact with Service Manager, customers, and other team members on a daily basis. Our goal is to create a service experience to make lifelong customers. This position requires experience with automotive systems and service procedures including diagnoses, engine, transmission, electrical, steering, suspension, brakes, and air conditioning.

·           Provide technical service to vehicles (cars & trucks) and equipment. 

·           Perform routine maintenance 

·           Performs work specified on the repair order with efficiency and in accordance with dealership standards

·           Executes repairs under warranty to manufacturer specifications

·           Provide an estimate of time needed for repairs

·           Tests components and systems using diagnostic tools and special service equipment

·           Attend training classes and keep abreast of factory technical bulletins. Performs work specified on the repair order with efficiency and in accordance with dealership standards

Qualifications:

·           A team player focused on providing excellent customer service

·           High school diploma or general education degree (GED) 

·           1-year fleet, dealership, and/or technical school experience 

·           Have your own tools

·           Self-motivated with the ability to set and achieve targeted goals

·           Excellent interpersonal communication skills

·           Excellent organizational and time management skills

·           Ability to multi-task in a fast-paced work environment

·           Possess a valid in-state driver's license

Benefits:

·           Medical, Dental and Vision Plans

·           Paid Holidays & Vacation

·           Short- and Long-Term Disability

·           Retirement Plan

·           Vehicle Purchase Discounts

·           Ongoing Paid Training

Our Story:

Established in 2017, FleetSide Ford is a fast-growing company. We are committed to providing the highest level of service to all of our customers. We are recognized nationally as a Ford Commercial Vehicle Center selling the full product line that is offered.