FleetSide Ford is looking for Parts Sales Specialist/Service Writer to join our team. Entry level and career building opportunity. Here's the opportunity to put your customer focus and people skills to work while having an opportunity to grow your career at the same time. We are seeking a high-energy individual who brings the desire to learn and to grow into a long-term successful career path in the automotive & truck industry. Previous experience and knowledge are welcomed but not required, but there's a lot we can train with the right individual who is willing to work hard and who is committed to integrity, excellence, financial responsibility and teamwork.
As a Parts Specialist/Service Advisor your goal is to provide the highest level of customer service. You will interact with Assistant Service Manager, service technicians, customers, and other team members on a daily basis. Our goal is to create a service experience to make lifelong customers.
Primary Responsibilities:Â
• Sells products and/or services to meet customer needs
• Records sales and/or counter transactions
• Supplies Service Technicians with parts as required
• Verifies receipting-in of shipments and assists with placing parts orders in their proper inventory locations
• Ordering and monitoring parts inventory to ensure product is in stock
• Participates in all job-related training and development
Secondary Responsibilities:
• Serve as the secondary point of contact for service repair mattersÂ
• Continuously keep the customer updated on the repairs needs and completions times.
• Provide an estimate of time needed for repairs
• Perform duties requires by the Assist Service Manager.Â
• Payment for counter transactions
• Scheduling Service appointments in person and over the phone
Qualifications:
• A team player focused on providing excellent customer service
• Self-motivated
• Must have computer proficiency.
• Excellent organizational time management and communications skillsÂ
• Ability to multi-task in a fast-paced work environment
• Possess a valid in-state driver's licenseÂ
Benefits:
• Medical, Dental and Vision Plans
• Paid Holidays & Vacation
• Paid Time Off
• Short- and Long-Term Disability
• 401K Retirement Plan
• Vehicle Purchase Discounts
• Ongoing Paid Training and career path
Our Story:
Established in 2017, FleetSide Ford is a fast-growing company. We are committed to providing the highest level of service to all of our customers. We are recognized nationally as a Ford Commercial Vehicle Center selling the full product line that is offered.Â